Privacy Policy
FindHotels.co.uk is committed to safeguarding the information its users entrust to it. This Privacy Statement governs the manner in which FindHotels.co.uk ("FindHotels.co.uk " or "we") collects, uses, maintains and discloses information collected from users in provisioning services including hotel searches, website development, Search Engine Optimization and other related internet services. FindHotels.co.uk reserves the right to change this Privacy Statement and its policies prospectively at any time, subject to applicable laws and regulations, by posting notice of such changes on its web sites.
Email Spamming: We do not spam. If you receive any unsolicited bulk email mentioning the FindHotels.co.uk domain, please report it to us immediately. We shall investigate and deal with your complaint promptly. We have a zero tolerance approach towards spam.
The Personal Information We Collect: FindHotels.co.uk may collect personally identifiable information from users in a variety of ways, including online and offline subscription and order forms, paper or telephone submissions, and other instances where users are invited to volunteer such information. Additionally, contact information may be collected during any correspondence relating to member support, as well as in connection with products and services offered on FindHotels.co.uk sites. We collect your name, business name and type, address, phone number, email address, billing information including credit card number and expiration date. We only use your name, address, billing information/credit card information to process your order. The addresses are used for customer support, required notifications, product and policy updates and marketing releases. Under no circumstances will we use this information for anything else not described in this privacy notice. All users may at any time opt-out of our marketing by clicking the unsubscribe link located at the bottom of all marketing and membership notices.
You may ask us to provide you with the details of your personally identifiable information that is stored with us or you may request changes to your personally identifiable information that is stored with us by sending an email to the contact address that is noted in the bottom of the first page that you are taken to when you go to http://www.findhotels.co.uk.
How Information is used: FindHotels.co.uk may contact users regarding products and services offered by FindHotels.co.uk and its trusted affiliates, business partners, and independent contractors. We may also use information collected through our Web site for research regarding the effectiveness of the Web site and related marketing, advertising and sales efforts. Information will only be made publicly available where mandated by governing agencies or as disclosed in the terms and conditions of our agreements with users. We will not post any testimonials or comments made by our users without their explicit permission. Electronic communications may be sent by FindHotels.co.uk using users' personal contact information to inform them of important industry news or about general services and upgrades provided by FindHotels.co.uk . If a user does not wish to receive these industry notices, simply click the "unsubscribe" link located at the bottom of any notice email. However, in order to fulfill our service obligations, FindHotels.co.uk will continue to send emails regarding users' account administration or service interruptions for system maintenance.
Financial Information: Whenever users apply for using our site and its services or sign up for any other product or service through FindHotels.co.uk, we may require financial information such as a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected except as disclosed in this policy or as necessary to fulfill orders.
Protocol (IP) Addresses: IP addresses are collected from all visitors to the FindHotels.co.uk Site. IP addresses are used to administer the daily operations of our site, to help diagnose problems with our servers, and to help prevent fraud.
Data Integrity: We make diligent efforts to maintain accurate information on our users. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, FindHotels.co.uk has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Each new user email address is verified prior to receiving authorized passwords.
Data Security: FindHotels.co.uk has put stringent security procedures in place to protect information collected about our users. We constantly monitor our systems, which are protected using industry-standard security measures. Secure Sockets Layer ("SSL") connections are used to communicate to our system to protect user financial information as well as encrypting vital information that users input through FindHotels.co.uk's web sites. However, FindHotels.co.uk cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Cookies: FindHotels.co.uk uses "cookie" technology in order to enhance our users' online experience and for authentication purposes, associating them with your personally identifiable information. They are also used for measuring certain traffic patterns, and to preclude you from having to re-enter your user ID or password during multiple visits to the site. Additionally, cookies can track your progress in online promotions so you receive coupons that may be available to you. Cookies may also be used by advertising service vendors that place ads on our site and to authenticate access to additional services provided by FindHotels.co.uk at other web sites. Web browsers may be set to disable cookies, but please note that certain FindHotels.co.uk services may not function correctly if cookies are not enabled.
Third Parties: We have contracted with Google, Inc. ("Google") to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, Google may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to Google.
If you opt to order third-party products or services made available through our site, we may fill in blanks on the order form for your convenience, using account data that you have previously provided us. This data is displayed for your review before the form is submitted, and you will have the option to delete or modify it before the data is sent. When you click to place your order, the data will be sent those 3rd parties. These 3rd parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the service they are providing us, and honor our organization's privacy and security policies in the way this information is handled. FindHotels.co.uk does screen and choose its business partners and affiliates with our privacy goals in mind.
Disclosure: Information collected from customers may be disclosed to independent contractors and business partners who have agreed to hold this information in confidence, not use it for any purpose except to carry out the service they are providing for FindHotels.co.uk, and honour our privacy and security policies in the way this information is handled. FindHotels.co.uk may also disclose aggregate, anonymous data based on information collected from customers to actual or prospective investors and partners. Should a sale of FindHotels.co.uk's business ever occur, collected Customer information may be transferred along with the sale but the information will be treated in the same manner as this privacy policy.
Changes to this Privacy Policy: We reserve the right to change this privacy policy at any time. The fact that this privacy policy has changed will be communicated to you by means of a notice that will be put up at the bottom of this page. It is your responsibility to monitor this page on a regular basis for any changes to this privacy policy.
Protection of FindHotels.co.uk and Others: Account and other personal information may be released when we are required to do so by law, court order, law enforcement authority or other regulatory agency, including ICANN.
Miscellaneous Information: Certain additional non-personal types of information are collected and stored whenever users interact with us. This information is collected to better develop and offer those products and services which are most desired within our industry. For example, our servers track the page to which user’s link from FindHotels.co.uk and the type of Web browser used. No personally identifiable information will be linked to this aggregated information, which may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis.
Sites Other Than FindHotels.co.uk: We strongly recommend that users review the privacy statement and policies of any online service prior to submitting personal information. FindHotels.co.uk has no control over and is not responsible for the gathering practices of other Web sites, including those to which we may link and those which may link to us.
Enforcement: To better protect user privacy we closely monitor our privacy practices and privacy statements through in-house automated and manual procedures. For further protection there are independent recourse mechanisms available to investigate and resolve complaints, such as those provided by BBB Online or ICANN.
Revisions or Changes: Regardless of later updates or changes to our privacy notice, we will never use the information you submit under our current privacy notice in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.
How to Contact Us: Should questions concerning this privacy policy arise, please send us an email at
compliance@FindHotels.co.uk. Please specify "Privacy Statement" in the "Enquiry" line of this e-mail.
Last Updated: April 28, 2009